Swim Spas & Hot Tubs

"After doing a lot of research on different pool companies in my area I decided to go check out Paradise. Extremely glad I did. From the moment we walked in we felt very welcomed and accommodated."

"Delivery to our deck went perfectly! Justin, Dustin, and Chad were the greatest installers getting the hot tub up 4 feet to deck level."

"Really happy with our pool purchase from Jeff at Paradise Pools. It's our first mineral pool and it has been so much better than our past pools using chlorine. He has been so helpful and explaining everything. Thanks Jeff!"

"Paradise pools replaced our liner. They did a great job. They came exactly when they said they would and did exactly what needed to be done. The pool works great now the liner looks great. I would recommend Paradise Pools to anyone."

"Recently tried Paradise Pools after going to another store in Mooresville for a few months and wow what a difference. Every time I go in the staff is super helpful, knowledgeable and willing to spend as much time as needed to help me as a new pool and spa owner learn the ropes. Great pricing on pool supplies as well. Highly recommend."

"Jeff from Paradise Pools was great to work with. I was looking for a company that had everything I needed from the purchase, delivery, leveling the ground, and installation. His crew did a great job, and cleaned up the jobsite. 21ft round pool. Very happy."

"We drove past plenty of other pool and spa stores to get our hot tub from here and it was worth it. The no pressure and knowledgeable sales work by Jeff was perfect and we left with exactly what we needed and wanted. 10/10 would drive back out again to work with this company."

"We bought our Cal Spa last March from Paradise Pools. We have loved it over the past year. Very nice people, and very helpful answering all our questions."

"After researching hot tubs and visiting several stores, I went with Paradise Pool & Spa. Jeff & Mike answered every question and have continued to be very supportive after my purchase and setup at my house. They are always friendly and have been so helpful with assisting me getting my hot tub chemicals dialed in. They remain patient and welcome questions at any time. Highly recommend these guys and location. Top notch!"

"We bought our first hot tub from Jeff just over a year ago. It was a great experience! In the last year, Jeff has been available to answer our questions, help us when we've needed help and has delivered excellent customer service! I highly recommend Paradise Pool and Spa!"

"Jeff was great throughout the entire process. I had an issue at home getting it initially connected and then with some wiring from the person I hired and Jeff came out to the home multiple times to ensure everything was installed correctly."

"Jeff and the man who helped (sorry I can't remember his name) load our new hot tub. They were excellent and extremely helpful!"

"I absolutely love this place. I had an above ground pool installed last summer and they did a great job! The pool is amazing, have had so much fun. No issues with anything. And the Kraken auto vacuum is fantastic."

"Jeff is great to work with and a true professional. I purchased a brand-new hot tub last year from a company that was incredibly difficult to work with when it came to repairs. When my new tub stopped working this fall, I called Paradise."

"Very friendly and helpful picking out the correct spa. They went above and beyond to get the spa delivered and set up. Very happy customer."

"We are extremely pleased with the product and service we received from Paradise Pools! Purchased an above ground pool in 2024. Enjoyed it all summer and looking forward to the upcoming summer."

"Called them out of the blue for a "rough idea" on pool pricing. Ended up showing up in their showroom at 5:45 pm (they close at 6) for just a quick stop. Jeff was there and talked with us and showed us all of the options."

"Jeff was very responsive and explained the whole process to us. His team did a great job with the install. Would recommend Jeff and Paradise Pools for your pool install and needs."

"Jeff is amazing! We felt so welcomed but not bombarded when we walked in and he let us look around and get in the hot tubs (even our little kids) to try them out. We felt like experts on hot tubs when we left and knew nothing walking in! Bought from Paradise for the product AND the service."

"Jeff was fantastic to work with! He is very kind, knowledgable, and was able to set us up with the perfect spa for our short term rental. Everything was quick and easy and the delivery went perfectly. I would highly recommend this business to anyone looking for a pool or spa! Thanks Jeff"

"Jeff and his team were awesome to work with. They made the entire process easy from conception through the end of the project. We are thrilled with the finished product and Jeff has continued to check in to make sure we have all of our questions answered. We would highly recommend Paradise Pools."

"I received a very good deal on the pool I purchased from Paradise! My salesperson was Emily and she was very friendly and helpful. She was knowledgeable about the products they carry and encouraged me to shop other stores before committing."

"Paradise Pools was great to work with! Jeff was easy to communicate with and they had us swimming within weeks of picking out a pool. I would highly recommend to anyone in the pool market."

"Jeff Federico was knowledgeable and hospitable about pools and to us. Jeff took time to explain everything to us and was not a pushy salesman. We would highly recommend Jeff to anyone interested in a pool or spa."

"Jeff was great to deal with! All our questions were answered, suggestions were made for what we were looking for in a pool and pricing was great. Can't wait till the pool is setup."

"Jeff and his team at Paradise Pools & Spas helped our family get a 21' Redwood pool setup. Service was on time, friendly, and professional. We were swimming within 1 week from purchase date! Thank You."

"Jeff and his team are honest, extremely knowledgeable, and over and above helpful. We love our pool!!!"

"Jeff was amazing and easy to work with. He is very acknowledgable. The whole process went very well, including the installation. I would use them again!"

"My hot tub is sunk in the deck so the project was more difficult than most. Jeff was professional and did what was necessary to get the installation completed."

"They were amazing. I was planning to put in a swim spa until we found out one of us has an illness that we need to know more about before we commit to anything."

"First time pool owner… Jeff settled my anxieties about caring for my pool. He answers all of my questions when I email him and even made a house call. Can't get any better than that."

"Jeff is so helpful! He showed all options to help make the right choice for our family and our yard space."

"I purchased a spa from Paradise Pool and was very happy with the product and the service. They were quick to answer all my questions about my new spa. I would definitely recommend them."

"We have just begun inquiring about the possibility of a pool, Jeff was very informative. Gave us lots of information. He definitely knows his stuff."

"They did a great job. They were very professional and respectful. Anything we need they're right there even after the job was done. We love our pool!"

"The service was excellent. The installers were tremendous. They were able to install it in a very difficult location. Very pleased with them."

"Just purchased a hot tub and Jeff was great! Very knowledgeable and helpful with all our questions."

"Highly recommend Paradise Pools and Spas. If you're thinking about getting a pool to enjoy with family and friends, go and see Jeff and he will take care of you."

"I really liked that they had a display model set up in the showroom and handed me a quote the same day. No pressure and I appreciate that."

"Awesome customer service experience. Stayed open late so I could purchase badly needed spa filters. After my spa dies, I will be back!!!"

"Jeff is very helpful when trying to decide what pool to get."

"Helpful and knowledgeable! I just needed chemicals and was very happy to find a local shop to get them from."

"Great buying experience! Jeff really knows his stuff 😁"

"Always helpful with all my questions. Great customer service and is a pleasure to see you when you walk in the door!"

"Very helpful, very reputable!"

"Jeff was fantastic!! All your pool needs, come here!!!"

"Great service and info for my new hot tub purchased from them."

"Best prices in the Triad, and the most helpful and kind staff."

"Jeff is always friendly and helpful."

"Great staff, amazing products!"

"Extremely knowledgable, friendly and accommodating."

"Mike and Jeff are awesome. They walked me through every step. They were patient with all of my questions and changes (and there were a lot!). They are knowledgeable and accommodating. My 21' round saltwater pool is beautiful and I highly recommend them!"

"Paradise Pools staff cares about your concerns. Erick at Mooresville did everything he could do to help me with a filter I couldn't find anywhere."

"Jeff and Mike are amazing and very knowledgeable. They went over all options and different pools, filters, and all aspects of an above ground pool vs Stealth semi inground pool. They were easy to work with and I would definitely recommend them to anyone thinking of getting a pool and has lots of questions!!"

"Not only was Jeff very helpful and knowledgeable with our questions, he offered the best pricing in the area. We HIGHLY recommend you consider supporting his business before making any purchases."